FAQ

Make sure that the memory is built on the same chip organization and is installed in correct slots, marked with the same color. The first module should always be places in the first slot located closest to the CPU

Single and dual rank are terms describing one of the features of the memory module construction. Mounted on the memory module they are grouped in ranks, the amount of which depends on the number of systems used and the type of PCB. Consumer modules usually have one or two ranks. Due to the requirements of the motherboards being the basis of each computer, when purchasing memory modules, pay attention to the current configuration of the computer, read the motherboard's manual, and then select the correct module. Newest models of motherboards are mostly characterized by proper cooperation with single and dual rank modules regardless of module installation slot.
GOODRAM single rank memory modules have an additional code in the product code in the form of the letter S before the mark /.

Problem with a proper operation of new memory module may be due to the following factors:
- Incompatibility between memory and motherboard (incorrect capacity, organization, speed)
- BIOS error
- Memory failure
We recommend that you check the device compatibility and BIOS settings for the given memory configuration in the first place.

If your motherboard/processor supports a particular memory type, then adding another memory from other brands is usually not a problem. However, for the memory to work properly in dual channel mode, it is recommended to install two modules of the same type, i.e. with the same capacity, timings and organization (single-sided or double-sided modules). GOODRAM recommends memory modules with DC marketing, that are specially paired for dual-channel operation during the production phase.

We build our modules using the components manufactured by the world biggest chip companies like Micron, Hynix, Nanya and Samsung.

You can check this information by going visiting the motherboard manufacturer's website. There, you should find a specification of memory modules that are compatible with your motherboard.

The production of Play series memory modules has been terminated and we replaced them with IRDM memory modules with higher clock frequencies. Selected IRDM series memory modules are available in the exact same configuration as the GOODRAM Play series modules.

DRAM (Dynamic Random-Access Memory) is a key component of every computer and electronic device. Over the past decades, DRAM technology has evolved, which has increased performance, reduced energy consumption, and increased memory capacity. Below are the differences between the three main generations of DRAM memory: DDR3, DDR4, and DDR5.
DDR3:
DDR3, which debuted in 2007, is the third generation of Double Data Rate DRAM memory. It offers a maximum data transfer speed of 2133 MT/s (Megatransfers per second) and operates at a standard voltage of 1.5V. DDR3 significantly improved bandwidth and reduced energy consumption compared to its predecessor, DDR2, quickly becoming the standard in desktops, laptops, and other electronic devices.
DDR4:
Introduced in 2014, DDR4 represented the next step in the evolution of DRAM memory. This generation of memory offers maximum data transfer speeds of up to 3200 MT/s, a significant increase compared to DDR3. Additionally, DDR4 operates at a lower voltage, typically 1.2V, which further reduces energy consumption and heat emission. DDR4 also introduced other innovations, such as dual memory bank groups, allowing for better scalability and performance in high-capacity systems.
DDR5:
DDR5 is the latest generation of DRAM memory, commercially introduced in 2020. This generation of memory not only doubled the maximum data throughput compared to DDR4, achieving speeds of up to 6400 MT/s, but also introduced numerous improvements in energy management and operational efficiency. DDR5 operates at a voltage similar to DDR4, but offers advanced features such as on-die ECC (Error Correction Code) for better reliability and the ability to manage power at the single-chip level, increasing energy efficiency and system performance.
You can learn more about DRAM memory module technology on our blog.

The choice of RAM depends on the specifications of your motherboard. Always check the motherboard documentation to determine compatibility with the type of memory (DDR3, DDR4, DDR5). The memory must be compatible in terms of both generation and physical format (DIMM, SO-DIMM).

The A2 performance class is a standard that defines application performance on microSD cards, introduced by the SD Association. MicroSD cards with an A2 classification are designed to provide even better support for applications and system operations on mobile devices such as smartphones or tablets. This means that they are particularly useful in cases of intensive application use that frequently writes and reads data from the memory card.
The A2 classification specifies the following performance requirements for memory cards:
- Minimum random write speed: 2000 input/output operations per second (IOPS)
- Minimum random read speed: 4000 input/output operations per second (IOPS)
- Continuous write and read behavior: A2 cards must also maintain minimum write and read speeds as specified by the SD standard, which typically means supporting faster data transfer.
With such a level of performance, A2-class cards are ideal for applications requiring fast access to large amounts of data, such as games, video editing apps, or navigation software. They provide smoother and faster application loading and increased system responsiveness, which is especially important in mobile devices that regularly use applications stored on the memory card.

Yes, Goodram offers a wide range of products for the industrial sector under the Goodram Industrial brand. These products are designed to work in extreme conditions and offer greater resistance to temperatures, shocks, and vibrations. Applications of Goodram Industrial memory include industrial automation, monitoring systems, and solutions for the transport sector. More information about specifications and customization options can be found on the dedicated Goodram brand page: www.goodram-industrial.com

Industrial memories from Goodram Industrial differ from the consumer versions of this brand's products mainly in terms of durability, resistance, and the ability to personalize specifications. In terms of durability and resistance, industrial memories are designed for use in extreme conditions. This includes both very high and very low temperatures, as well as places where devices may be exposed to vibrations or significant environmental differences. The materials and technologies used are selected with the aim of maximum resistance to damage, which is crucial in industrial applications where reliability is a priority. In terms of specifications and customization, Goodram Industrial memories can be tailored to the specific needs of various industrial systems and applications. Such customization allows for optimal adaptation of memory to the technical specifications of devices, increasing their performance and reliability in difficult industrial conditions. These two aspects make Goodram Industrial memories indispensable in applications requiring high reliability and specific technical parameters, which often go beyond the standard consumer requirements.

The actual storage capacity of solid state drive depends on the technology used. In the case of newer NAND FLASH technologies, the controller reserves space for the operations and execution of tasks that happen during the use of drive. As the latest NAND flash memory require larger system structures, the controller uses additional space to ensure correct operation of the wear levelling algorithms. In practice, this means longer SSD lifetime, optimized memory performance and significantly increased data security.

The percentage drop is determined by the amount of data written and the number of program/erase cycles. It often happens that the first percentage (from the maximum value of 100% to 99%) changes faster. The further percentage change should advance at a slower pace.

The purpose of heatsink is to reduce the SSD temperature which reduces the effect of thermal throttling. Thermal throttling effects in the SSD performance drop once it reaches certain temperature.

In some situations, slight slowdowns may be noticeable. They depend on the performance of the entire system. Since the processor must decrypt the encrypted data, this can affect the system or application launch speed.

Very often sudden freezes may result from driver issues or power management services within the operating system. Another reason may be that the drive is under massive load, causing internal garbage collection mechanisms to slow down the drive's operation. These mechanisms are activated in idle mode, but there may be cases when they operate while the drive is in use. If you are experiencing such problem, do not hesitate to contact us.

No, warranty for GOODRAM SSD is not limited by the TBW value.

Yes, the drive will be compatible with the SATA II interface, but its performance will be limited to performance, provided by SATA II interface.

To initialize a new SSD, perform the following steps:
- Check the disk connection: Make sure the SSD is properly connected to the SATA port and power in your computer.
- Manage disks: In Windows, press Windows + X and select "Disk Management".
- Initialize and format: In the Disk Management option, find the new disk marked as "Unallocated". Right-click on it and select "Initialize Disk". Then create a new volume and format it, selecting the NTFS or exFAT file system, depending on your needs.

To transfer data from an existing disk to a new SSD, you can use our SSD Optimum Tool, which we provide at the link https://www.goodram.com/en/download/
The disk cloning process using this tool includes several steps:
- Tool installation: Download and install the SSD Optimum Tool on your computer.
- Connecting the SSD: Make sure the new SSD is properly connected to the computer.
- Start cloning: Open the SSD Optimum Tool and select the disk cloning option. The tool will detect the source disk and the new SSD.
- Start the process: Follow the on-screen instructions to start the data copying process. This process may take some time, depending on the amount of data to be transferred.
- Completion and testing: After completing the cloning, restart the computer, setting the new SSD as the main boot disk in the BIOS, to check if everything works correctly.
Detailed instructions for using the program can be found on our blog.

First, please try to use your memory with a different device and also make a backup of the data to avoid data loss. Try deleting the partition and creating a new one. The partition can be removed / created under Windows operating system, e.g. with a free Active@ Partition Manager application. Under Windows Vista/7/8, you can use a system tool called Diskpart. Under Linux, you can use Fdisk, GParted, or other similar tools

If the memory card enters read-only mode, it means it’s damaged. In this case, please file a complaint at the place of purchase of the product. If you experience any issues with saving files, the memory card can be checked, for example, with the free Flash Drive Tester by performing a read/write/compare test.

Check if the Windows operating system has assigned a drive letter to the memory card. You can check it as follows:
Click Control panel -> Administrative tools -> Computer management -> Disk management and assign the drive letter manually if needed. If the problem persists check the memory card on other device. If the problem also occurs when the memory card is connected to another computer or device, it may be damaged.
Check if the Windows operating system has assigned a drive letter to the memory card. You can check it as follows:
Click Control panel -> Administrative tools -> Computer management -> Disk management and assign the drive letter manually if needed. If the problem persists check the memory card on other device. If the problem also occurs when the memory card is connected to another computer or device, it may be damaged.

First, please make a backup of the data to avoid data loss. Then format the memory card using the exFAT or NTFS file system. FAT32 has a single file size limitation. The file cannot be larger than 4 GB, so that’s why there are limitations in uploading large files.

Yes. We recommend the IRDM M2AA flash card. This is an advanced microSD memory card by IRDM, specially designed to meet the needs of users of mobile devices with the Android system. This card stands out with its A2 performance class, making it an ideal solution for those who expect not only space to store data but also fast access to applications and smooth operation

Yes, the IRDM brand offers a memory card specially designed for use in dashcams - the IRDM M3AA model. This is a microSD memory card characterized by high resistance to difficult working conditions, which is crucial for continuous data recording in devices such as car dashcams, outdoor cameras, or drones.

To check if a memory card will be compatible with your device, you can perform a few simple steps:
1. Check the device's manual: The documentation for your device should include information on the types of memory cards that are compatible with it. Look for the section on memory or memory expansion.
2. Check the device specifications online: If you do not have access to the physical manual, look for the device specifications on the manufacturer's website. Simply enter the model name of the device along with the phrase "specifications" or "memory card support".
3. Type of memory card: Make sure you know the type of memory card that is supported by your device (e.g., SD, microSD, CompactFlash). This is the first step to confirming compatibility.
4. Maximum card capacity: Devices often have limitations on the maximum capacity of the memory card they can handle. You can usually find this information in the device's specifications.
5. Speed class and standard: Check if your device requires a specific speed class for writing (for example, Class 10, UHS-I, UHS-II) or a specific standard (SDHC, SDXC), especially if you plan to use the card for recording high-resolution video or for fast writing of large files.
6. Update the device software: Make sure your device's software is up-to-date. The manufacturer may add support for newer types of memory cards as part of a software update.
7. Consult technical support: If you are still unsure, you can contact the technical

support department of your device's manufacturer for advice on memory card compatibility.
Performing these steps will help ensure that you choose the right memory card for your device, which is crucial for ensuring optimal performance and reliability.

The A2 performance class is a standard that defines application performance on microSD cards, introduced by the SD Association. MicroSD cards with an A2 classification are designed to provide even better support for applications and system operations on mobile devices such as smartphones or tablets. This means that they are particularly useful in cases of intensive application use that frequently writes and reads data from the memory card.
The A2 classification specifies the following performance requirements for memory cards:
- Minimum random write speed: 2000 input/output operations per second (IOPS)
- Minimum random read speed: 4000 input/output operations per second (IOPS)
- Continuous write and read behavior: A2 cards must also maintain minimum write and read speeds as specified by the SD standard, which typically means supporting faster data transfer.
With such a level of performance, A2-class cards are ideal for applications requiring fast access to large amounts of data, such as games, video editing apps, or navigation software. They provide smoother and faster application loading and increased system responsiveness, which is especially important in mobile devices that regularly use applications stored on the memory card.

First, please make a backup of the data to avoid data loss. This problem may be caused by a virus blocking access to the flash drive. In this case, we recommend performing a system scan using an antivirus software or removing or formatting partition e.g. under Linux operating system. The second option is to format it using the tools provided by Windows operating system. Flash drive should be formatted in FAT32 or exFAT file system. No special software is required for formatting.

First, please try to use your memory with a different device and also make a backup of the data to avoid data loss. Try deleting the partition and creating a new one. The partition can be removed / created under Windows operating system, e.g. with a free Active@ Partition Manager application. Under Windows Vista/7/8, you can use a system tool called Diskpart. Under Linux, you can use Fdisk, GParted, or other similar tools.

If the memory card enters read-only mode, it means it’s damaged. In this case, please file a complaint at the place of purchase of the product. If you experience any issues with saving files, the memory card can be checked, for example, with the free Flash Drive Tester by performing a read/write/compare test.

Check if the Windows operating system has assigned a drive letter to the USB flash drive. You can check it as follows:
Click Control panel -> Administrative tools -> Computer management -> Disk management and assign the drive letter manually if needed. If the problem persists check the USB flash drive on other device. If the problem also occurs when the USB flash drive is connected to another computer or device, it may be damaged.

First, please make a backup of the data to avoid data loss. Then format the USB flash drive using the exFAT or NTFS file system. FAT32 has a single file size limitation. The file cannot be larger than 4 GB, so that’s why there are limitations in uploading large files.

This can be caused by a virus and we recommend scanning the USB flash drive with an antivirus software. To access locked files, please follow the following steps (for Windows only):
Determine the name (letter) of USB flash drive/memory card e.g. “d:”, “e:”, “f:” (you can check it in My Computer section)
Select Start>>Run. Enter: “cmd”
Type you drive name e.g. “d:”, followed by the “dir /ah” command. You will see all hidden files.
To access locked files, type in “attrib [name of file/folder] -r -a -s -h”.

Goodram and IRDM products can be purchased at many retail and online stores. You can find a list of our partners in the Where to Buy section on the Goodram and IRDM product cards

Direct purchase of products from Goodram is not available for individual customers. Goodram and IRDM brand products are distributed through a wide network of authorized sales partners - retail and wholesale. You can find information about the available purchase location on the product card, in the Where to Buy section

The lifetime warranty provided on selected Goodram and IRDM products covers the entire period of their use. You can find a detailed list of products covered by the lifetime warranty and the warranty conditions on the website https://www.goodram.com/warranty

Wilk Elektronik SA actively cares for the natural environment, undertaking numerous actions to minimize the impact of its activities on the surroundings. The company is committed to conducting business in a sustainable and ethical manner, which is confirmed by holding the ISO 14001 certificate.
The ISO 14001 standard is an international standard that specifies requirements for an effective environmental management system. This certificate confirms that the company conducts its processes in an organized manner, considering environmental protection, pollution prevention, and continuous improvement in these areas.
In its strategy, Wilk Elektronik SA implements actions aimed at reducing the amount of waste generated and maximizing its recycling. These actions include on-site waste segregation and cooperation with certified recycling points and waste collection.
The company focuses on energy efficiency, reducing water and other resource consumption, which leads to a reduction in carbon footprint and, through the optimization of production processes, also reduces carbon dioxide emissions.